Privacy Policy

1. Information We Collect

1.1 Information You Provide

We do not require you to create an account or provide personal information to use our Service. However, if you contact us for support, we may collect:

• Your name and email address
• The content of your message or inquiry
• Any other information you choose to provide

1.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Usage Data: Information about how you use our Service, including the SoundCloud URLs you submit for download
• Device Information: Information about your device, including browser type, operating system, and device type
• Log Data: Server logs that may include your IP address, browser type, referring/exit pages, and timestamps
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to analyze trends, administer the website, and gather demographic information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: To process your download requests and deliver the requested content
• Improve Our Service: To understand how users interact with our Service and make improvements
• Customer Support: To respond to your inquiries and provide technical support
• Analytics: To analyze usage patterns and optimize the Service's performance
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and address technical issues and security threats

3. Data Storage and Retention

Important: We do not store the audio files you download. When you submit a SoundCloud URL, we process the request and provide you with a download link, but we do not save the downloaded content on our servers.

We may retain certain automatically collected information (such as log data) for a limited period for analytics and security purposes. This information is typically retained for no more than 90 days unless required for legal or security reasons.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Web hosting and infrastructure providers
• Analytics services (e.g., Google Analytics)
• Advertising partners

4.2 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Advertising

We use third-party advertising companies to serve ads when you visit our Service. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

These third-party advertisers may use cookies and other tracking technologies. We do not have control over these third parties' tracking technologies or how they may be used. You should review the privacy policies of these third-party ad servers for more information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how visitors interact with our Service
• Advertising Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request a copy of your information in a structured format

To exercise these rights, please contact us at privacy@soundloadmate.com.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

10. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

11. Do Not Track Signals

We do not currently respond to "Do Not Track" (DNT) signals sent by web browsers. However, you can disable cookies in your browser settings.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@soundloadmate.com
• Contact Page: Contact Form